Workflow Management

Feedback Loop

Triage, escalation routing, and team hierarchy in one working queue — and a built-in way to rate and score any AI-generated result across the suite, right where you see it.

What It Does

One working queue for feedback and escalation.

Triage & categorization

Every piece of feedback gets a category, an impact level, and a status — received through implemented or not pursuing.

Escalation routing

A real role hierarchy decides where feedback goes next, not an inbox everyone has to check manually.

Quality grading

A 1-10 grading scale on resolved feedback, so quality trends are visible over time, not just individual tickets.

Team structure

Categories, roles, and reporting lines are configured per account, not hardcoded to one org shape.

AI Adoption

Rate any AI result, right where it appears.

  1. Select it

    Drag-select or click any AI-generated result across the suite — a peril score, an exposure estimate — no separate tool to open.

  2. Score it

    Rate what you selected and add a note if it's wrong, right or off in a specific way.

  3. It lands in Feedback Loop

    Every rating flows straight into the same triage and escalation queue as any other feedback — nothing extra to check.

  4. Trends roll up by model

    Ratings aggregate per model output over time, so your team can see what's trusted and what needs a second look.

Live on these AI outputs today
Exposure Estimator prefill Property Intelligence peril scores

Every AI-generated field across the suite is built to plug into this the same way — new products get the same rating capability as they ship, not a separate integration each time.

Built For

Use cases by team.

Support & Operations

A working queue for feedback and escalation in any industry — not tied to any one product's data.

Underwriting & Risk Teams

Score AI-modeled exposure and peril outputs as part of the normal review workflow, not a separate audit process.

Team Leads & QA

Quality-grade resolved feedback over time to see what's actually improving, not just what got closed.

AI-Forward Teams

A structured way to build trust in AI-generated results — rate them, track the trend, and know when to double-check.

Get Started

$10/seat, banded down to $5.

A billable seat is one active user on this product. Combining it with Project Manager moves you into the cheaper bands faster.

No public sign-up — every account is provisioned directly.